How to Process a Refund on the Terminal

1. Log into the Point of Sale (POS) system.

2. On the order screen, click on "ALL," then "closed."

3. Select the relevant transaction and click "Reopen Check" in the bottom left corner.

4. Navigate to the payment screen.

5. Click on the original payment method and select the "Delete" button. This removes the payment and allows for check correction.

6. Click "back."

7. Select the item that needs to be corrected and apply either "void item" or "discount" as appropriate.

8. Click on "payment" and proceed with accepting the new payment.